Shipping Policy
We aim to deliver your orders safely and as quickly as possible. Please read the shipping policy below for details on order processing and delivery.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive shipping confirmation and tracking details.
2. Delivery Time
Estimated delivery timelines may vary depending on your location.
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–8 business days
Delivery timelines are estimates and may be affected by weather conditions, courier delays, or high order volumes.
3. Shipping Charges
- Shipping charges, if applicable, will be calculated at checkout before payment.
- Free shipping offers, if available, will be clearly mentioned during promotions.
4. Order Tracking
Once your order is shipped, a tracking link or tracking number will be provided so you can monitor the delivery status of your package.
5. Incorrect Address
Please ensure that the shipping address and contact details are accurate when placing the order. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
6. Delivery Attempts
Courier partners may attempt delivery 2–3 times. If the package cannot be delivered due to unavailability or incorrect address, it may be returned.
7. Delayed Shipments
While we strive to deliver orders within the estimated time, unexpected delays may occur due to logistics issues beyond our control. We appreciate your patience in such situations.
8. Damaged Package
If the outer package appears damaged or tampered with at the time of delivery, please refuse the package or report the issue immediately after receiving it.